[ HELP CENTER ]
How can we help?
Straight answers on swapping, bridging, fees, security, and self-custody. No accounts, no custody — just how it works.
What is roodswap?
roodswap is a non-custodial, multi-chain interface for swapping, bridging, selling, and sending crypto — no accounts, no KYC, and you sign every transaction from your own wallet.
Read →How to connect your wallet
Connect an EVM or Solana wallet to roodswap in three clicks, understand what connecting does and does not share, and disconnect when you're done.
Read →Making your first swap
A step-by-step walkthrough of your first token swap on roodswap, from connecting your wallet to confirming the transaction.
Read →Which wallets can I use?
Any standard EVM or Solana wallet works with roodswap through the connect modal — extension or mobile — and you always keep custody.
Read →How swaps and best-route pricing work
How roodswap compares routes across dozens of DEXs and bridges to give you the most output, and what a same-chain vs cross-chain swap looks like.
Read →Bridging across chains
How to move assets across chains in one signed flow, pick your source and destination networks, and what cross-ecosystem swaps require.
Read →Slippage and price impact
What slippage and price impact are, why the minimum-received figure is the number that matters, and how to set your tolerance.
Read →Selling tokens into USDC
Cash any token into USDC on the same chain in one flow, fully non-custodial, with the minimum received shown before you sign.
Read →Sending and transferring tokens
How to send tokens to any wallet address on roodswap, what's supported today, and what it costs.
Read →Fees on roodswap
Exactly what you pay on roodswap: a flat 0.1% service fee baked into the rate, plus network gas and the underlying DEX or bridge fee, all shown before you sign.
Read →How you get the best price
roodswap compares dozens of routes at once and picks the one with the most output after fees and gas. You see the minimum you will receive before you sign.
Read →What "non-custodial" means
Non-custodial means your funds never touch roodswap — your wallet holds the keys, you sign every transaction, and there is nothing to deposit or withdraw.
Read →Spotting fake and scam tokens
Anyone can mint a token with a familiar name, so verify the contract address, check liquidity, and avoid tokens you cannot sell before you trade.
Read →Security best practices
The habits that keep your funds yours: verify the site, read every signature, and never share your seed phrase.
Read →Why did my transaction fail?
The common reasons a swap, bridge, sell, or send fails on-chain, how to retry safely, and why a failed transaction can still cost gas.
Read →Stuck or pending transactions
What to do when a swap sits pending: wait, verify it on the block explorer, and use your wallet to speed up or replace it with higher gas.
Read →Wrong network or switching chains
How to switch chains, approve a network-add prompt in your wallet, and fix mismatched source or destination networks.
Read →"No route found" errors
Why roodswap sometimes can't quote a trade, what to change to get a route, and why nothing was signed or spent when it happens.
Read →Supported chains and networks
Every chain roodswap supports, from the majors like Base and Solana to newer EVM chains, and what cross-ecosystem swaps require.
Read →No accounts, no KYC, your privacy
roodswap has no sign-up, email, or KYC, and never takes custody, but on-chain activity is public and self-custody is your responsibility.
Read →Still stuck?
roodswap is non-custodial — nobody can move or reverse your funds, including us. For anything else, email team@roodswap.com.